Patient Rights
Any patient or surrogate decision-maker has the right to file a complaint with the Center for Improvement in Healthcare Quality regarding quality of care concerns or safety issues at Frazier Rehabilitation Hospital – Brownsboro. The patient/surrogate decision-maker is not required to notify the organization prior to filing the complaint.
To file a complaint online, by mail or by telephone is as follows:
Online: https://cihq.org/complaint
Mail:
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Attn: Chief Executive Officer
Phone: 512.661.2813